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DennisBr
Level 1: Cadet

Best time to lodge relocation application

Answered

Hi everyone, 

 

Just wondering when the best time to apply for a relocation application would be? 

I am moving from Rockhampton to Sippy Downs, 4556 and want to have my serivces transfered with minimal delays. 

 

I have completed the online moving form, however i am wondering if this works and whether or not I'll actually get a call from Telstra or whether or not I'll have to chase them up?

 

Regards

Dennis

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Support Team
Support Team
Accepted Solution

Re: Best time to lodge relocation application

Hi DennisBr

 

If you've sent the online Moving Home form you will receive a call from a moves case manager, generally this is about 5 business days before your transfer date. Actual relocation timeframes will depend on the applicable processes for your service type and installation requirements at your new address Smiley Happy 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team
Accepted Solution

Re: Best time to lodge relocation application

Hi DennisBr

 

If you've sent the online Moving Home form you will receive a call from a moves case manager, generally this is about 5 business days before your transfer date. Actual relocation timeframes will depend on the applicable processes for your service type and installation requirements at your new address Smiley Happy 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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