I know this has probably been asked a thousand times but can anyone help with settings for ADSL on Billion 7800N.
I tried the standard settings on this link https://www.telstra.com.au/support/category/broadband/manage/bigpond-standard-settings but to no avail. I've also searched through other similar posts. DSL light is solid green but internet is amber.
The system log on the router has a few messages:
Couldnt increase MTU to 1500
PPP LCp UP
Remote Message: access denied: request timeout
CHAP Authentication Failed
I know my username and password is correct. Other settings I've taken from the link.
What should my IP Address be - Auto?
Any help appreciated.
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Thanks Glenn for the reply, thats the config I currently have. Any other thoughts on what the issue could be.
I also have a telstra modem which is working but need to connect the Billion 7800n to troubleshoot mt polycom phone that is connected to a cisco phone router. The reason for this is that the phone previously worked with the Billion but now no longer works with the new telstra router.
This is driving me insane.
PPoE wity LLC
PPPoA With VC/MUX
Auto and Manually put in DNS servers
Has anyone got any other settings that I may be missing out on?
I've just put in a default username in below image but I know the one I'm using is correct
yep, I've tried a Telstra Max Gateway and it works fine.
Log is saying different messages in relation to failed endpoint, PPP authentication. Nothing I can easily translate to making a change in the router config
Did you have to put your username and password into the gateway max modem for it to work, or did it work of its own accord? A way to find out as well is to factory reset the gateway max and give it 5 - 10 mins and see if it picks up on your details automatically when it reconnects.
The only thing i can think of is if you are in a Hybrid (IPoE) service area, it could be possibly causing issues with your Billion
That might make sense, I did have to put in my password at the beginning but I've just changed it to the incorrect one on my router and my internet still works on the Telstra Max Gateway, is their anyway I can get another Router to run.
Also, would this Hybrid type connection stop my SIP?
Appreciate your reply