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From: "Telstra Customer Service Team" <firstname.lastname@example.org>
Date: Tue, 23 Oct 2018 09:15:48 +1100
that refers to a rescheduling of an interruption on 23rd that may “start on 22 October 2018 between 11:00pm and 8:00am; “ the day before the e-mail was sent. And " if the maintenance activity can't proceed on 22 October 2018 it may occur on a following day, but no later than 24 October 2018."
Like one would have thought by the 23rd they would have known if it had happened on the 22nd!!!
I wonder how many of them find their way to work each day.