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icu2icu2
Level 2: Rookie

Broadband speed

Answered

telstra have advised 'we've moved you to one of our current plans'

 

From 17 November 2019, your new plan name is the Unlimited Internet Plan and the minimum monthly cost of your new plan will be $90.

 Will I get a higher speed with the new plan. I'm currently on 25

1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Broadband speed

Assuming your line can handle it, you will be on the NBN50 speed tier. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Broadband speed

Assuming your line can handle it, you will be on the NBN50 speed tier. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

icu2icu2
Level 2: Rookie

Re: Broadband speed

Thanks Jupiter, Do you know if the Modem will be updated?

Highlighted
Level 25: The Singularity
Level 25: The Singularity

Re: Broadband speed

As a general rule, no.

 

You tend to only get a new modem if you are migrating to the NBN and your existing modem isn't compatible or if your modem develops a fault during the warranty period. 

 

If you need a new modem, you can order one and pay it off at the rate of $9 per month over 24 months (or $216 upfront).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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