HentyH
Level 1: Cadet

Cable Outage 3193....11days.

We were notified on Jan 23rd of a planned outage in 3193. Cable internet hasn’t worked since. Telstra’s outage page says a known fault related to NBN but we are not on NBN yet. Telstra keeps pushing back the estimated repair date. Even when Try and ring it says the fault is known. Hopefully someone from Telstra reads this and can give me some up to date feedback. We are relying on mobile hot spot and burning through our shared mobile allowance.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: Cable Outage 3193....11days.

The problem is that NBN Co owns the infrastructure in your area now and are responsible for the repairs. They are terrible at providing updates.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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