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Ray_Livesey
Level 1: Cadet

Cable Outage Yangebup WA 6164

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Yesterday I lost my cable connection to the world at lunch time, Checked the status and was a reported fault for my postcode so waited till i go home from work, Status page said resolved at 1402 on 10th but still had no internet at 1800 so rang 133933 and spend one hour and 27 minutes of frustration restarting modem and computers  many times to no avail. the guy would not even get a tech to come and have a look then tells me there is another reported issue even though it still does not show in status on my mobile ( it still is not on status page). Now 10.31 next day am at work so cant spend hours on phone does anyone have any ideas, i see other areas have problems with cable  in nearby suburbs is it all related????

 

Regards

Ray

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Cable Outage Yangebup WA 6164

I can confirm that there is currently a cable outage in Yangebup WA 6164, and it is listed on the Service Status page http://servicestatus.telstra.com/

 

- Shelly

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Cable Outage Yangebup WA 6164

I can confirm that there is currently a cable outage in Yangebup WA 6164, and it is listed on the Service Status page http://servicestatus.telstra.com/

 

- Shelly

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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