Ditt
Level 1: Cadet

Cable connection from external "box" to internal site

Answered

NBN technician arrived to connect us to external NBN cable in box at front of house. Said he was unable to do so because we have a flat roofed house on a concrete slab and we needed to arrange an electrician to install cables. Is this true? Who bears the cost? Would love to hear of experience of someone in same situation as us.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cable connection from external "box" to internal site

Normally NBN Co are responsible for installing to the first point inside the house.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cable connection from external "box" to internal site

Normally NBN Co are responsible for installing to the first point inside the house.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now