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Shazz18
Level 2: Rookie

Can't access google drive

Every time i try to access google drive i get this error on all computers connected to the home wifi
i'm using ADSL2

my kids aren't able to do their homework because we just can't get past this error message.

 

"This site can’t provide a secure connection
drive.google.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR"

any help would be much appreciated.

thank-you in advance.
Shazz

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4 REPLIES 4
Level 25: The Singularity
Level 25: The Singularity

Re: Can't access google drive

You might need to update or change browsers. Try Chrome as it is made by Google so should be the most compatible with Drive.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Shazz18
Level 2: Rookie

Re: Can't access google drive

Thanks... I’ve tried different browsers... and using chrome...

It seems to be affecting all my laptops running windows 10 / when I take the laptop to work I able to connect which tells me it could be my wifi perhaps?
Level 25: The Singularity
Level 25: The Singularity

Re: Can't access google drive

Shouldn't be your wifi as it is reporting a problem with the security from the site rather than it being blocked.

Have you tried directly typing https://drive.google.com for the address (not http://)?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Shazz18
Level 2: Rookie

Re: Can't access google drive

Will try but don’t think it will make a difference-

When I connect via my work wifi I can connect to google drive no problems...it’s only when I connect to my Telstra at home 🙁

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