anoldlady
Level 1: Cadet

Cannot connect to various services after 'network upgrades' in my area.

This seems to be a recurring problem:
https://crowdsupport.telstra.com.au/t5/Home-Broadband/maintenance-has-left-internet-broken-on-bigpon...

https://crowdsupport.telstra.com.au/t5/Modems-Hardware/CCTV-stopped-working-after-Telstra-Cable-Broa...

https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Unable-to-connect-to-some-internet-services-a...

 

Here's the skinny: my cable connection worked ok (some dropouts) for two months and right after some 'network upgrades' I cannot use the steam/blizzard/league/discord/etc clients because of some routing issue. I can't call 133933 because https://outages.telstra.com/ keeps telling me that my cable service is disrupted. It also keeps telling me that the service will be restored in a few hours after which it will update and tell me that the service will be restored in a few more hours. This has been happening for four days.

 

Oh what to do...

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Technical Support
Technical Support

Re: Cannot connect to various services after 'network upgrades' in my area.

Hi anoldlady, 

 

Are you able to provide us with any error messages you're getting in regards to connecting to your steam/blizzard/league/discord/etc clients? This may help in tracking down what is going wrong.

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