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unnamablething
Level 2: Rookie

Current Smart Modem DNS Settings

Answered

Hi all, I am thinking of signing up for Telstra ADSL2 as my connection isnt great and I like the idea of falling back on wireless broadband even if it is slow. However I need to be able to change the DNS on the modem (not the PC). I see some suggestions that this cant be changed on the current smart Modem but nothing definitive. Can anyone confirm? Thanks in advance.

1 ACCEPTED SOLUTION

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Level 21: Augmented
Accepted Solution

Re: Current Smart Modem DNS Settings

Yep, that's what he meant - backup to mobile network does not work if in bridged mode.
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

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5 REPLIES 5
Level 24: Supreme Being
Level 24: Supreme Being

Re: Current Smart Modem DNS Settings

DNS settings can't be changed on the Telstra Smart Modem. They are greyed out in the DNS settings tab. Eventually all Telstra Gateways will have the DNS settings locked. The gateway can be used in Bridge mode but in Bridge mode VOIP function and Back function don't work.

unnamablething
Level 2: Rookie

Re: Current Smart Modem DNS Settings

Hi cf4

Thankyou for your reply. Can I please confirm what you mean by "Back" function? Do you mean the mobile wireless fallback?
Level 21: Augmented
Accepted Solution

Re: Current Smart Modem DNS Settings

Yep, that's what he meant - backup to mobile network does not work if in bridged mode.
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
Level 22: Superhuman
Level 22: Superhuman

Re: Current Smart Modem DNS Settings

DNS settings cant be changed on the modem itself. As far as I'm aware this feature will not be bought back.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Wusl_au
Level 3: Gumshoe

Re: Current Smart Modem DNS Settings

Among other things, removing the DHCP Option 5 (DNS) setting is probably an attempt to stop people bypassing the mandatory DNS site blocking set up on Telstra's DNS servers.
Up until recently, you could choose to use Google DNS or whatever to bypass the 'nanny' blocks, but now this must be done per workstation.
For people like me, who need DNS spoofing to make some of our hard coded IOT equipment work better, it's just another impediment, and means that we have to set up our own DHCP servers now.

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