Has anyone successfully done a data top-up on cable broadband recently? If so, how long did it take for the request to be processed?
I tried yesterday evening and again a few hours ago this morning. Both times the screen message said to expect an email within ~30 mins, but nothing comes through and speed still capped. I don't want to keep requesting top-ups in case the requests are batched up and then processed at long intervals (eg. overnight), in which case I could have already used 2.
Thanks for any info,
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If the MyAccount online request is not working then you could request this from the live chat team http://tel.st/8qpr or over the phone on 13 7663
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