Level 1: Cadet

Data usage app

I am unable to see my data usage on the 24/7 app on my iPhone. Why is this?


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Data usage app

Hi alliad, 


Sorry to hear of the issues with viewing your data via the 24/7 app. I can understand the frustration. Does reinstalling the app fix this? 



Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Home Broadband Bundle

$99 Entertainment Bundle. Unlimited Data and Entertainment.

Find out more