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runnaln
runnaln
Level 1: Cadet
May

Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

Answered

Our ADSL (1) internet has been off since Saturday morning, it was off Last Friday to Sunday last week, and Telstra is saying it may go on until of end of May, with no explanation, anyone got any idea what is going on, We were touted to have NBN via HFC by now, but as there is no cable in street, it was always going to me a complete mess that only NBN and Telstra are capable of.

Anyone know what id going on? Thinking of scrapping the lot and getting Wireless

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343GuiltySpark
Level 22: Superhuman
Level 22: Superhuman
May
Accepted Solution

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

In response to runnaln
The current outage should be resolved by the 22/05/2019 by 1900
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

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343GuiltySpark
Level 22: Superhuman
Level 22: Superhuman
May
Accepted Solution

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

In response to runnaln
The current outage should be resolved by the 22/05/2019 by 1900
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

View solution in original post

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runnaln
runnaln
Level 1: Cadet
May

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

In response to 343GuiltySpark

Thanks Guiltyspark it started working on 21st. Have you any idea what is going on as if it continues I will have to look at another solution/provider. Coincidentally 4G becomes extremely slow as I assume everyone switches to 4G.

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343GuiltySpark
Level 22: Superhuman
Level 22: Superhuman
May

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

In response to runnaln
Its possible its due to NBN works in the area and if it was due to a cable cut, wouldn't matter what provider you're with they would all be affected
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

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