runnaln
Level 1: Cadet

Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

Answered

Our ADSL (1) internet has been off since Saturday morning, it was off Last Friday to Sunday last week, and Telstra is saying it may go on until of end of May, with no explanation, anyone got any idea what is going on, We were touted to have NBN via HFC by now, but as there is no cable in street, it was always going to me a complete mess that only NBN and Telstra are capable of.

Anyone know what id going on? Thinking of scrapping the lot and getting Wireless

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

The current outage should be resolved by the 22/05/2019 by 1900
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

The current outage should be resolved by the 22/05/2019 by 1900
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

runnaln
Level 1: Cadet

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

Thanks Guiltyspark it started working on 21st. Have you any idea what is going on as if it continues I will have to look at another solution/provider. Coincidentally 4G becomes extremely slow as I assume everyone switches to 4G.

Highlighted
Level 22: Superhuman
Level 22: Superhuman

Re: Dingley Grange Estate no internet Since Sunday, and been off for two weekends in Previous Month.

Its possible its due to NBN works in the area and if it was due to a cable cut, wouldn't matter what provider you're with they would all be affected
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now