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WhiteNet
Level 2: Rookie

Download photos in Facebook using nbn fixed wireless

Answered

I recently updated to nbn fixed wireless from adsl2.

My wife and daughters are having difficulty in downloading photos in Facebook since updating to nbn.

Are there any setting that need to be changed as this was not an issue when using adsl2.

1 ACCEPTED SOLUTION

Accepted Solutions
WhiteNet
Level 2: Rookie
Accepted Solution

Re: Download photos in Facebook using nbn fixed wireless

I have fixed the difficulty my wife and daughters were having downloading photos in Facebook since updating to nbn.

 

They are using a variety of andriod mobiles and tablets to access their facebook page(s).

 

After looking at other responses by users with similar problems I decided to press the RESET my new T-Gateway.

 

This has cleared the T-Gateway and my wife and daughters can now download photos in Facebook wirh ease.

 

Cheers,  WhiteNet

View solution in original post

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3 REPLIES 3
Telstra (Retired)
Telstra (Retired)

Re: Download photos in Facebook using nbn fixed wireless

Hi WhiteNet, 

 

There shouldn't be any reason that NBN Fixed Wireless would be blocking content.  It could be some settings in maybe your firewall / anti-virus program (especially if it was recently updated) or internet browser.

 

Are you able to try using Facebook on a different browser?  If the images load you may need to perfrom a reset on your preferred web browser.

 

- Ben

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WhiteNet
Level 2: Rookie
Accepted Solution

Re: Download photos in Facebook using nbn fixed wireless

I have fixed the difficulty my wife and daughters were having downloading photos in Facebook since updating to nbn.

 

They are using a variety of andriod mobiles and tablets to access their facebook page(s).

 

After looking at other responses by users with similar problems I decided to press the RESET my new T-Gateway.

 

This has cleared the T-Gateway and my wife and daughters can now download photos in Facebook wirh ease.

 

Cheers,  WhiteNet

View solution in original post

Support Team
Support Team

Re: Download photos in Facebook using nbn fixed wireless

Thanks for the update WhiteNet. 

Glad to hear that you have been able to get this resolved.

Regards - 

____________________

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