Why cant I use my Bigpond e-mail whilst I am connected to VPN I have sent a question to Bitdefender and received this answer …..
Thank you for your reply.
When using a VPN, most often email providers will block the access, as the IP you're trying to send the emails is different from the one previously used. We recommend checking with the email provider if there are any settings that can be made (2-factor authentication, safe application settings, etc) in order to allow Outlook to send/receive emails, no matter the IP you're device has.
We are here for you should you require further assistance.
Have a good day!
Technical Support Engineer
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It is because of ssl transport blocking.