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TRADisRAD
Level 1: Cadet

Email address for Proof of occupancy document?

Answered

I've signed up for a new cable broadband connection, this morning when on the phone to Telstra when processing this order they gave an email address to send attachment for proof of occupancy document.  The email address provided was: pod@telstra.com

 

I'm unable to email this address, I get the following error:


Final-Recipient: rfc822; pod@telstra.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; extmail.bigpond.com. (203.36.137.234, the server for the
 domain telstra.com.)
Diagnostic-Code: smtp; 550 <pod@telstra.com> recipient rejected. Mailbox suspended. IB603b
Last-Attempt-Date: Tue, 05 Dec 2017 19:07:48 -0800 (PST)

 

 

What is the correct email address I can send this document to?

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Email address for Proof of occupancy document?

Hi TRADisRAD,

 

The email address has changed.

 

It's now pods@online.telstra.com 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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1 REPLY 1
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Email address for Proof of occupancy document?

Hi TRADisRAD,

 

The email address has changed.

 

It's now pods@online.telstra.com 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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