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Firstly estsblish if it was a genuine Telstra message.
You can ring Telstra free of charge using a Telstra phone from overseas on
+61 439 125 109 to establish the veracity of the text and the exact cut off date and your options.
Hi Professor Phone,
Yes, it's a genuine message. I don't think they will dare cut me off without a formal notification. I don't have a Telstra mobile, so I will take my chances. Off with their heads if my service is interrupted without further contact.
They (any Telco) have no choice about cutting your service once the NBN cutoff date is reached. That is a government mandated process and Telstra cannot prevent it from occurring.
If you don't switch over to an NBN based connection prior to the cutoff date (18 months after the NBN becomes available in your area), then that's it. The email that you have received from Telstra was your warning of this.
You can also contact Telstra via Livechat.