Grump_Old_Man
Level 1: Cadet

Ever since I got my NBN modem my home phone says the "Home line in use" and calls don't come through

If I pick it up there's just an annoying crackling noise.

I've pressed the reset button on the modem but that didn't change it.

I've turned everything off and left it off for a while but that didn't help.

Any suggestions out there?

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Ever since I got my NBN modem my home phone says the "Home line in use" and calls don'

Is the phone light on the modem green?

 

If you have already transferred to NBN is phone plugged into the green phone port on the modem?

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