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Extended cable internet outage in Paddington Brisbane

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Our cable internet went down last Thurday morning and is still out - now day 5. The outage page has been incrementally updated with an estimated resolution data for the next day...... currently says 6pm tomorow. If that is true, and the track record is poor, that will be a six day outage. My wife and I both work from home and this makes life very dificult (I'm typing this on an iPAD). What do we do? Andrew

1 ACCEPTED SOLUTION

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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Extended cable internet outage in Paddington Brisbane

The outages for that area appear to be resolved. If you are experiencing an extended outage, please contact Tech Support via Live Chat or 133 933 to see if they can offer to add additional data to a Telstra Mobile phone or device to help you stay connected in the interim.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Extended cable internet outage in Paddington Brisbane

The outages for that area appear to be resolved. If you are experiencing an extended outage, please contact Tech Support via Live Chat or 133 933 to see if they can offer to add additional data to a Telstra Mobile phone or device to help you stay connected in the interim.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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