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cognitiveant
Level 4: Private Eye

FTTP Velocity 50mbps/5mbps

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Will FTTP Velocity customers get offered the increase to 50mbps/5mbps like Cable and NBN users?

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Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: FTTP Velocity 50mbps/5mbps

From my understanding no. Most Velocity customers are currently on the 30/1 tier and there is a stop sell on the higher speed tiers in place currently.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

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Level 25: The Singularity
Level 25: The Singularity
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Re: FTTP Velocity 50mbps/5mbps

That would be anti competitive in itself and would be a breach of the ACL on the ACCC's part.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: FTTP Velocity 50mbps/5mbps

From my understanding no. Most Velocity customers are currently on the 30/1 tier and there is a stop sell on the higher speed tiers in place currently.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

View solution in original post

cognitiveant
Level 4: Private Eye

Re: FTTP Velocity 50mbps/5mbps

Thanks for your reply,

 

I just thought that ACCC was trying to push non-nbn services to fall in line with the NBN. 

Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: FTTP Velocity 50mbps/5mbps

That would be anti competitive in itself and would be a breach of the ACL on the ACCC's part.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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