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Cockos1
Level 1: Cadet

Fault

My service has been disconnected since yesterday.
It says there is a problem.
Just want to register this fault report and get an idea of restoration time.
This is the eighth time since I had it connected almost 2 Yrs ago.
Phone number is <removed for your privacy>.

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  • No, I still need help
2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Fault

I have reported this thread to a moderator to get your personal details removed as you have just left enough information for someone to steal your identify on a public forum available for anyone in the world to see.

if you are having trouble with your phone you can try reporting it securely via livechat
https://www.telstra.com.au/chatnow/landing
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Support Team
Support Team

Re: Fault

Hey Cockos1, thank you for your post.

I am sorry to hear of this issue with your landline service, report this fault online here  https://tel.st/u7pua and we will investigate.

Let me know how you go.
- Ryan

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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