I have a Google Home which is connected to my smart modem, I have been having issues recently with casting Spotify form both mine and my daughters phones. I can set everything up and it will work one day but not the next. I have noticed that the firmware on the Goggle Home is out of date but after following all the Google options it won't update, I was wondering if anyone else is having the same issue, is there a specific forwarding port that is required for the update to go through? Google themselves have identified a few modems with problems the smart modem isn't on the list but I just thought I'd ask.
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Sorry to hear that you are having these issues with your Google Home. Can I ask if you are having the same issue with any other casting services over Google Home? Or is this specific to Spotify?
As I understand it, Google Home will download updates automatically (http://tel.st/3yfx9) and you can see the latest firmware version here http://tel.st/blv5f.
Have you made sure you have downloaded and updated the Spotify app to the latest version on your devices http://tel.st/xgrhc?
Have you made sure you have downloaded and updated the Google Home app to the latest version? http://tel.st/l87rs.
I would recommend going through the "Troubleshoot and issue" section on on the Google Home Support page http://tel.st/rnznd;
Let us know how you go.
Regards - Tom
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