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I'm sorry you've had so much trouble with your ADSL, it certainly sounds frustrating
As Ghost4 mentioned if you were effected by the recent flooding there is help available to you.
If this is unrelated to the recent flooding & an isolated case please bring this to the attention of the technical team to have them look into it further, You can do that via live chat on the following secure chat link https://tel.st/sylcs or by calling 133933.
Please let me know how you get on.
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