Rayza1_au
Level 2: Rookie

Home Broadband down for 3 days

Answered

My home internet has been down for three days. I have removed the coaxial cable and cleaned the points from both ends and it has not helped.

The internet light is solid green and my PC and other devices can connect to the network, but all cannot get a connection to the internet. My PC is even showing a good fast connection which is making it hard to diagnose.

I am in westlake in Brisbane, I do see some issues with internet in the past couple of days in nearby suburbs (4074) but none specifically where I am.

Any ideas?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Level 17: Bureau Chief
Accepted Solution

Re: Home Broadband down for 3 days


@Rayza1_au wrote:

Any ideas?


What troubleshooting have you done?

 

Are you able to ping a website, or IP address?

 

It could simply be a DNS issue.

Highlighted
Rayza1_au
Level 2: Rookie
Accepted Solution

Re: Home Broadband down for 3 days

Thanks very much for the reply mate. You were spot on, all sorted now.

Was this helpful?

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3 REPLIES 3
Level 17: Bureau Chief
Accepted Solution

Re: Home Broadband down for 3 days


@Rayza1_au wrote:

Any ideas?


What troubleshooting have you done?

 

Are you able to ping a website, or IP address?

 

It could simply be a DNS issue.

Highlighted
Rayza1_au
Level 2: Rookie
Accepted Solution

Re: Home Broadband down for 3 days

Thanks very much for the reply mate. You were spot on, all sorted now.

Level 17: Bureau Chief

Re: Home Broadband down for 3 days


@Rayza1_au wrote:

Thanks very much for the reply mate. You were spot on, all sorted now.


Glad I could help. Thanks for the kudos. Smiley Happy

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