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trnty010
Level 1: Cadet

Home broadband

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Hi, I just ordered an unlimited plan for Telstra Home Broadband. I was wondering when I am to pay for the plan as I didn’t get an opportunity to do so during the purchase. Does anyone know how the payment system works? Thanks.
1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Home broadband

You will be sent a bill that will have the payment details on it.

The first bill will have a pro rata amount for the current billing period, plus the amount for the next period (as you pay service charges in advance).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Home broadband

You will be sent a bill that will have the payment details on it.

The first bill will have a pro rata amount for the current billing period, plus the amount for the next period (as you pay service charges in advance).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Support Team
Support Team

Re: Home broadband

Hey trnty010, thank you for your post.

Jupiter is on the money, you will receive a bill each month with details on how to pay.

If you have any further questions feel free to reach out to us here any time, 24x7.

Thank you.
- Ryan

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