CrowdSupport®
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Level 1: Cadet

How can i stop my internet from dropping out

My internet keeps dropping out it has been happening for like 2 weeks now

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2 REPLIES 2
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Level 1: Cadet

Re: How can i stop my internet from dropping out

It happen to me these 2 days as well.. very poor speed

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Level 25: The Singularity
Level 25: The Singularity

Re: How can i stop my internet from dropping out

Need some more information.

 

What type of connection do you have (ADSL/FTTN/FTTC/FTTB/FTTP/FW/HFC)?

What model modem do you have?

Have you tried running the troubleshooter at https://fix.telstra.com ?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit