Level 1: Cadet

How do I submit an application for reticulation?

To whom this may concern: I am at absolute whits end attempting to have a simple phone line installed in the property I own. The property is part of a divided lot. I applied for Phone services through various providers, all of which kept telling me that “No infrastructure is available at this time”. Telstra advised me that I need to get a developer to submit an application for reticulation – so I’ve attempted to make contact with the developer, but have not been able to contact him.  There is a pit at the street, but from the street to my property there is no cabling! This is extremely frustrating, and I really would like to discuss this with someone who understands what I need to get done. Where do we need to go from here??

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now