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Hi there Leah, hope you're enjoying your overseas trip.
If you take a look at the following link, it's got full details of how to change your password or retrieve if you've forgotten it.
You could then SMS/Text it to your flatmate.
Leah, do you have any access to your email address? If so and you're still trying to retrieve your passwrod, you can have it sent to your email address.
If we have your contact email address, we will send an email to this address. Click on the button in the email ‘Reset My Account password' to reset your My Account password.
Another alternative is Telstra Live Chat here
mod edit: corrected link for live chat
The button Jeff was referring to is on the link he gave. If you are having issues with that our Live Chat team can get your password reset for you
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