Internet keeps dropping out

[Deviantts]

Alright, I had NBN installed at my house on the 11th of this month. 

Ever since, I'm unable to play online games without my internet dropping out. I can't stream anymore.

The download and upload speed should be able to handle this... 

Also its dropping out randomly, even my parents say the internets loading things slower then when we had ADSL2.

I've turned the modem off and that didn't help.

[Kenobi · Accepted solution]

Hi Deviantts,

Are all your devices connecting over WiFi?

If you are using WiFi enabled devices to connect to your modem, I would suggest having a look at the following WiFi troubleshooting article, which you may find resolves your issue.  It contains tips, an online tool and a downloadable app which can help in optimising your connection.  I usually find that changing the channel the modem transmits the WiFi signal on can help.  You may have to try a few different channels before finding an optimal one.
http://crowdsupport.telstra.com.au/t5/General-Internet-KB/WiFi-Troubleshooting/ta-p/107516

Alternatively you can try the following NBN troubleshooting to see if this helps:

How To Troubleshoot NBN Issues https://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/How-To-Troubleshoot-NBN-Issues...

[Deviantts]

Thank you. I reset the router and it seems like its better now. Thank you very much