The Wi-Fi symbol on 4 devices ( 3 mobile phones and 1 tablet) has an exclamation mark next to it and the message says Internet may not be available but all devices are connected and can access the internet, on and off. My speed tests are coming back perfect but it takes a few reloads and a lot of waiting for pages to load. Emails wont come through and i need to turn Wi-Fi off to allow for emails to be received. I have contacted Telstra but as my laptop could access the internet it counts as working, even though a lot of pages time out and never load the page on the first try. Telstra had me reset my modem and its been even worse since then, after a bit of research i think it could be the modem. It all started on June 1st and it was nothing i done on my end. Can anyone offer any advice? I have NBN FTTN.
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Do you have the Telstra Smart Modem?
You are the fourth person to post the exact same problem with Samsung Android devices and the Telstra Smart Modem. Prehaps its time that some one from Telstra who monitors these boards passed it on so that it can be investigated and fixed.
I have the Telstra Frontier and have a Samsung S9 which connects to the WiFi with no problems. Do you know if your public IP address is a IPv6 or a IPv4 address.
If you log into the gateway and click on Broadband it will show IPv4 and IPv6 status. Mine shows as IPv4 connected, Ipv6 disconnected.
What version of Android is on your devices is it 7 or 8?
Mine is the same as yours, IPv4 connected, IPv6 disconnected. I have an address for the IPv4 but not for the IPv6.
And my S9 is version 8
You could try changing a few settings on the gateway. On my gateway I have
Reboot gateway after making these changes.
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