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Naeski
Level 1: Cadet

Internet not working properly

Need a call back please,Need a Technician out here asap

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Internet not working properly

Hey @Naeski 

 

Crowdsupport is a public forum, unfortunately due to this there is no official account level support provided via this method.

 

If you need support for a fault you would be best to call 133933 to speak to tech support. It can also be worth doing the online troubleshooting tool first, this will give you a reference number, if you provide this to the support team when you call it will help them and usually makes the call quicker.

 

http://tel.st/cares/

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Level 24: Supreme Being
Level 24: Supreme Being

Re: Internet not working properly

Alternatively if you are able to advise the issue you are having the crowd may be able to assist troubleshooting the issue further.

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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