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richardf-f
Level 3: Gumshoe

Internet outage Ashmore

Answered
No service since Friday afternoon and now 10.39pm
1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Internet outage Ashmore

I'd recommend checking the outages page at www.outages.telstra.com
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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2 REPLIES 2
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Internet outage Ashmore

I'd recommend checking the outages page at www.outages.telstra.com
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

Telstra (Retired)
Telstra (Retired)

Re: Internet outage Ashmore

Hi richardf-f

 

Just checking in to see how you went and if you need any further help?

- Stef

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