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You should monitor thr situation on Telstra Outages website. You can run the Telstra Trouble shooting tool. I imagine you have spoken to technical support on 132200 to have your line checked
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee. 50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. My motto: "Doing the right thing is never wrong".