Was this helpful?
Hi there, I live in Glen Iris and I had NBN come through 2 weeks ago and manage to break my Telstra Broadband service as well (on HFC too). Foxtel is fine, Had a Telstra tech out and 2 NBN visits and they still cannot fix the problem. To Telstra's credit they send me out a new Modem that has 4G Service built in but I only get 5Mb when I used to get 110Mb download. I have been on the phone to them on a number of occasions but it seems NBN don't know what they have done. Pathetic. Lodge a complaint with Telstra and ask for the 4G modem
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved