Today I just gave up. It's been 2 months now.
The final verdict is only one person can use the internet at a time. According to Telstra, our speed is great at 4.5. When I explained that you only get that speed so long as no one is using the internet, the guy said "thats all we need to provide". So the minute we watch Telstra tv or someone gets online, our speed goes down to .80 or something useless and no one can use the internet.
I'm just tired of fighting this with Telstra. The technician came out and told us everything was fine inside our home and the issue was with the line. He reckons he fixed the line so it won't drop out. But.....what about the speed???
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If you have a DSL connection (ADSL or FTTN/B) could you post your modems link stats (Maxumum speed. Actual Speed. attenuation etc) THese will give an indication off what might be causing the problem and if it can be fixed. On the Telstra modems the link stats are located at:
TG587 Telstra T-Gateway (TG797). Telstra Gateway Max TG799 and Telstra Gateway Max II (TG800)
http://10.0.0.138 > advance > broadband > DSL stats
Telstra Gateway Frontier (DJN2130), Telstra Smart Modem (DJA0230) Telstra Smart Modem Gen2 (DJA0231)
http://192.168.0.1 > Advanced > Broadband > DSL stats Log in ID Gen 2 is admin/Telstra
Telstra Gateway (Sagemcom F@st 5355)
http://10.0.0.138 > Advanced > Gateway Settings > Dev Info > General > xDSL (Near bottom of page) Password is admin
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