The last 4 days at random times there is a weird dropout with my internet where for 5-10 seconds nothing can be reached, i first noticed it while playing World of Warcraft, at first i thought it was just the game, but its everything, after 5-10 seconds its good again,i am on ethernet, i have tried rebooting the router, and the nbn box, have been running a ping-t to google and other ip's, made sure nothing else is using my connection, when it happens everything times out, not 100% sure what i can do next if anyone can help.
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last about 5 seconds or so then is good again until the next timeout occurs, haven't had any since about 1pm yesterday so far, so fingers crossed right now.
Yes, give our NBN Assurance team a call on 1800 834 273, and they'll help you further. Appreciate your patience, xen123.
Please let us know how you get on. - Matthew.
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when switching to the 4g backup the ping to US goes back to normal, only getting really bad on normal connection. will keep check of it over the next few days, hopefully its fixed on the 26th