SydVely
Level 1: Cadet

Moving house

Hi there - We are moving houses and there will be a 10 day overlap in both the houses. I am a Telstra customer now for NBN. Do i need to have 2 accounts when i move for 2 houses for the period of 10 days. Or is there a way around this. Many thanks

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Support Team
Support Team

Re: Moving house

Hi @SydVely

 

Thanks for reaching out.

 

I would recommend calling our NBN sales and moving home team on 1800 834 273 and press option 1 so they can bring up your account and review your options. 
 

This will ensure that the new connection will be up and running as soon as possible at the new premises and help close off the old connection when no longer required.

 

If you need any further help or support please let us know.

 

- Stef

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