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BradSP65
Level 5: Eagle Eye

Moving to different nbn provider - how long am i disconnected for

I need to move to another internet provider as part of the move to nbn due to the substanially higher Telstra price for maintaining my Service with Telstra. I'm currently on cable. Can any one tell me there experience on how long my service may be down as a normal in  doing this move? Is it a new provider or old provider issue in how they synchronise to minimise customer impact?

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Moving to different nbn provider - how long am i disconnected for

NBN Co do the changeover and it should only take 10 minutes or so. If it takes more than 4 hours, giver your RSP a call.
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