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Bradonline
Level 2: Rookie

My Websites (same hosting server) Time out and cant access them without a VPN

Answered

Hey all 
When trying to access one of my websites (hosted in TX USA) i get a timed out, this started happening last night, and this is the second time ive had this issue with Telstra NBN, even though i swapped servers and has a new IP and DNS... Last time after a month it just worked again like magic (no idea why how what yeah) but now im here again same issue somehow. Love any thoughts or advice.. i might just have to move hosting company but its not their fault this is not server side im 99% sure


Problem solving i have tried so far 
Pros
*Using Mobile Data Optus fixes issue (but i need Bigpond to work)
*Using a VPN on Bigpond NBN fixes the issue.. (but i shouldn't have to do that plus its slow) 
*Asked Friend with bigpond NBN in another town and works fine for him 
*contacted host support they could not find an issue and suggested it was the router or ISP
Cons
*Tried changing DNS on IPv4 and IPv6 to both 8.8.8.8 / 8.8.4.4 & 1.1.1.1 / 1.0.0.1 no help though same issues (also did restart computer)
*Tried various Browsers Chrome, Firefox, IE, No help.. (Tor works though cause ip change)
*Tried resetting modem 8x.. Different Telstra IP each time did not help 
*Check router setting cant see anything blocking it, checked settings on PC no proxy or firewall blocking it 
*Tried 2 tablets 2 phones 3 laptops and a workstation PC all on WIFI and Ethernet all time out and wont connect 

*options left brickwall and pulling hair Smiley Happy 

Details 
Sites with issue 
okamicreativesolutions.com  IP  158.69.118.186  jupiter.floathosting.com.
ziptiescommunity.com           IP   158.69.118.186 jupiter.floathosting.com
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Thanks for your time and any thoughts.. im really stumped 

did find one small clue that might play a part but again its only me with this issue so its not server side but ill drop this here also.. its just a high retry value lol probably not even remotely relevant im just clutching for straws now lol
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1 ACCEPTED SOLUTION

Accepted Solutions
Bradonline
Level 2: Rookie
Accepted Solution

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Issue Resolved..

Server Blacklisted me from over activity and had to have the block lifted by sys admin

Thanks for the Help Smiley Wink

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9 REPLIES 9
Bradonline
Level 2: Rookie

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Also did clear cache on browsers Smiley Happy had to add that one in (ran out of edits lol)
benhelps
Level 8: Inspector

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Still not an ideal solution, but you could add hosts file entries for your websites, so your computer knows where to find them without DNS lookups.
Ben Helps
https://benhelps.me
Bradonline
Level 2: Rookie

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Yeah figured least it would help get some work done without using a VPN
but didnt seem to work unless i did it wrong? Maybe i am blocked server side?
from excessive use with FTP and refreshing pages? they claim no issue their end but

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
# 158.69.118.186 jupiter.floathosting.com # source server
# 158.69.118.186 okamicreativesolutions.com
# 158.69.118.186 ziptiescommunity.com
benhelps
Level 8: Inspector

Re: My Websites (same hosting server) Time out and cant access them without a VPN

I assume your actual hosts file doesn't have the # before the entries you want to work? ( # tells it that the line only contains a comment )
Ben Helps
https://benhelps.me
benhelps
Level 8: Inspector

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Oh also in case you also want to access www.okamicreativesolutions.com you should add that subdomain in ( after okamicreativesolutions.com and then a space )

Etc for each domain you want to do this for.
Ben Helps
https://benhelps.me
benhelps
Level 8: Inspector

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Actually that's right, this blog post covers it in more detail:

https://benhelps.me/?p=1262
Ben Helps
https://benhelps.me
benhelps
Level 8: Inspector

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Actually also just looked at the sites, and gather they are both currently down for maintenance or development?
Ben Helps
https://benhelps.me
Bradonline
Level 2: Rookie

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Both still developing and was doing some updates when it cut me off both in FTP and browser
i fixed the hosts file up but no luck still..im thinking ive been locked out server side maybe ill wait to hear back.. but last time this same thing happened it went on for months till it just magically fixed itself oneday.. but both times it happened when i was doing heavy maintenance so that has to be something to do with it
Bradonline
Level 2: Rookie
Accepted Solution

Re: My Websites (same hosting server) Time out and cant access them without a VPN

Issue Resolved..

Server Blacklisted me from over activity and had to have the block lifted by sys admin

Thanks for the Help Smiley Wink

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