Sue_says_hi
Level 1: Cadet

NBN Problems Scarborough Qld

Anyone else in Scarborough Qld unhappy about switching to NBN?  I really wish I stayed with ADSL.  It may have been slower but it was relliable.  My service now drops out often, say two to three times a week.   Then I call Telstra and waste 30 to 60 minutes doing all the silly checks before they report the problem.  By the time someone from Telstra gets back to me, which takes 2 to 3 weeks, the service is working again.  Then it drops out and I start another cycle wasting my time reporting the fault.  Now I just put up with and wait until I'm online again because that's what you end up doing if you report the problem.  I'm very unhappy that I made the switch.

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