Level 21: Augmented

NBN due in June

Answered

is there a way to find out if/when it has been converted from adsl over to nbn.

we have installed the technicolour modem given to us as nbn package thing.

or will it just be a case of checking the modem stats during June to see if download limit has changed.

we are currently not running a contract we are on month-to-month as that is cheaper than current offerings

Telstra customer 15+ yrs, I am not a Telstra employee and never have been

Kudos and thanks welcomed

If I have managed to outsmart myself and give a Solution please mark it as so.
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: NBN due in June

If the modem you got was one of the NBN connection kits (E.g you just randomly received the modem in the mail one day), and plugging the modem in has kicked in the automated processes, you are generally notified via email if and when the transition occurs
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: NBN due in June

If the modem you got was one of the NBN connection kits (E.g you just randomly received the modem in the mail one day), and plugging the modem in has kicked in the automated processes, you are generally notified via email if and when the transition occurs
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Level 22: Superhuman

Re: NBN due in June

Hello,
Haven't seen you here in a while!!!
If you're going to be on HFC, you really will know, as they bring in the cable.
If you'll be on FTTN or FTTC, I believe you will be notified, and you'll also see it in your Online account if you click on the specific service.
For instance, I was connected a week ago, and the type of connection now shows under phone.
Kind regards
PP
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Level 21: Augmented

Re: NBN due in June

FTTN Smiley Sad

 

NBN connection kits (E.g you just randomly received the modem in the mail one day)

 

yep that is what happened

Telstra customer 15+ yrs, I am not a Telstra employee and never have been

Kudos and thanks welcomed

If I have managed to outsmart myself and give a Solution please mark it as so.
Service Status in your area
Someone asked to check your ping but dont know how
Check all your connected programs

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