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MartinKlay
Level 1: Cadet

NBN speed boost

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Hello there, I just got the NBN-HFC installed today to replace my cable, I used the premium speed boost with the cable and now with the new NBN it's standard plus speed boost. How can I add the premium speed boost to NBN cause I didn't find anyway to do that in My Account. Thanks.

 

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Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: NBN speed boost

You have to do it via sales, however they may not apply it until your first month is over and it's been confirmed your service is capable of those speeds
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

View solution in original post

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: NBN speed boost

You have to do it via sales, however they may not apply it until your first month is over and it's been confirmed your service is capable of those speeds
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

View solution in original post

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