Level 1: Cadet


Could you please tell me why the NBN is slower and constantly drops out, where the old ADSL never had these issues. It seems like we have gone backwards

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Telstra (Retired)
Telstra (Retired)


Hi JohnWaldron


Welcome to Crowd Support.


I'm providing you with this information regarding NBN Speeds,


It would be great if you can give these speed tips a try, How To Troubleshoot Speed Issues to see if there is any improvements.  


If there are no improvements, please speak with our 24x7 NBN Support Team  on 1800834273 - IVR > 4 so you can escalate your concerns. 


Kind Regards

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