Fergusonfamily
Level 2: Rookie

Nbn plan change

Hey. I have recently changed my nbn Internet plan. 

Before the plan was a 10gb plan,  which had an adage of 2mb per a second download,  but now I am on a 100gb plan and the average download speed is now 0.12mb per a second.  Why is it slower? 

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4 REPLIES 4
Level 20: Director

Re: Nbn plan change

That speed seems awfully slow. Are you sure that information is correct?

Fergusonfamily
Level 2: Rookie

Re: Nbn plan change

Yes
Fergusonfamily
Level 2: Rookie

Re: Nbn plan change

I used the ookla speed test
Level 23: Superhero

Re: Nbn plan change

I assume this has been dealt with in the other thread that the system may not yet have picked up the plan change. You can try rebooting your devices (modem/NTD) to help it along.
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