CrowdSupport®
Wally23
Level 1: Cadet

Nbn

Answered

Hello, is it possible to stop your home nbn service for a period of time?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: Nbn

No you can't suspend your service. Best to talk to NBN customer service

using Chat   

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

or ring Telstra NBN 1800 834 273

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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2 REPLIES 2
Level 23: Superhero
Accepted Solution

Re: Nbn

No you can't suspend your service. Best to talk to NBN customer service

using Chat   

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

or ring Telstra NBN 1800 834 273

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

View solution in original post

elzkonax
Level 1: Cadet

Re: Nbn

What it someone has to fly abroad and won't be using the service, there should be a temporary suspension option Smiley Sad the support says otherwise

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