More than a week into my new cable broadband and im still not on the internet. 60minutes on hold last night before getting through for the support people to do nothing. “I will get the activation team to ring you tomorrow” i informed them i would be in work and it was pointless ringing, but ring they did! funny enough they couldnt do anything unless i wax home in front of my computer?!? anyway, they made a note to ring at 6pm tonight when i arrived home and its now 6.57pm and i havent heard from them! what is my position to now to cancel my contract with telstra as they have not provided me with a working internet connection.
Was this helpful?
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved