We have had no cable connection for 6 days now and every time Telstra has been contacted the story as to why has changed. First it was an outage and would be fixed in 24 hours, next it was water ingress into the pits on the street, now it is nbn technicians fiddling with the cable connections!
Was offered a new Telstra Smart Modem with 4G backup on Monday and the order was cancelled on the Tuesday!
Contacted Telstra again today and was told the modem will be sent "express," in the next 3 to 5 days?
Now we have no prospect of internet over Christmas.
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