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Smithy1964
Level 2: Rookie

November Outages

So Telstra reports no outages in my area for the last week. Perth (6027) My internet has been almost useless. I'm very tech savvy and I know a cover up when I see one. ATM's down. Widespread outages, Tracking devices failing. Own up Telstra, NBN co. is this the result of a cyber attack (ddos) or are you no longer able to provide a reliable service?

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1 REPLY 1
Level 23: Superhero
Level 23: Superhero

Re: November Outages

Have you spoken to the NBN faults team on 1800 834 273 for assistance with your connection?
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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