user26
Level 1: Cadet

Old Wall Socket

Answered

I am having trouble with my ADSL connection, and I have called tech support. They instructed me to directly plug my phone or modem into the wall, presumably to test the filter but I can't because the socket on the wall is different. (It slides in sideways, instead of plugging in) 

 

I can't call a technician because tech support told me I will get charged if they find the problem is on my end, but I can't test if the problem is on my end?? Any ideas on what the wall socket might be called so I can google it or advice on this whole situation?

 

Thanks

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Old Wall Socket

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Old Wall Socket

Telstra Smart Modem

Plug in and connect in minutes. Smart.

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